{"id":641,"date":"2024-06-24T13:53:38","date_gmt":"2024-06-24T13:53:38","guid":{"rendered":"https:\/\/ghgformations.com\/notre-service\/"},"modified":"2024-11-18T07:57:47","modified_gmt":"2024-11-18T07:57:47","slug":"nos-formations","status":"publish","type":"page","link":"https:\/\/ghgformations.com\/fr\/nos-formations\/","title":{"rendered":"Nos formations"},"content":{"rendered":"<p>Vous avez besoin d&rsquo;am\u00e9liorer vos interactions avec vos clients ?<\/p>\n<p><span>Nous vous offrons des formations sur mesure pour optimiser la gestion des relations client, que ce soit au t\u00e9l\u00e9phone, en face \u00e0 face ou en ligne. Nos formations vous aident \u00e0 personnaliser le service et \u00e0 renforcer la satisfaction de vos clients.<\/span><\/p>\n<p>Vous avez besoin de former vos \u00e9quipes \u00e0 la gestion des plaintes et des attentes clients ?<\/p>\n<p>Nous vous offrons des techniques de communication \u00e9prouv\u00e9es et des strat\u00e9gies de r\u00e9solution de conflits pour transformer les situations difficiles en opportunit\u00e9s et fid\u00e9liser vos clients.<\/p>\n<p>Vous souhaitez int\u00e9grer des pratiques num\u00e9riques responsables dans votre entreprise ?<\/p>\n<p>Nous vous offrons des ateliers comme la Fresque du Num\u00e9rique et la Fresque du Climat pour sensibiliser vos \u00e9quipes aux impacts environnementaux du num\u00e9rique et adopter des solutions durables.<\/p>\n<p><span style=\"\"><img decoding=\"async\" alt=\"\" data-id=\"362\" width=\"516\" data-init-width=\"569\" height=\"398\" data-init-height=\"439\" title=\"relation client img\" loading=\"lazy\" src=\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg\" data-width=\"516\" data-height=\"398\" style=\"aspect-ratio: auto 569 \/ 439;\" ml-d=\"0\" mt-d=\"0\"><\/span><\/p>\n<h2>Formations Professionnelles<\/h2>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"293\" width=\"90\" data-init-width=\"90\" height=\"2\" data-init-height=\"2\" title=\"line\" loading=\"lazy\" src=\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/06\/line.png\" data-width=\"90\" data-height=\"2\" style=\"aspect-ratio: auto 90 \/ 2;\"><\/span><\/p>\n<p><span>Chez GhG Formations, nous offrons des services de formation de haute qualit\u00e9, con\u00e7us pour r\u00e9pondre aux besoins sp\u00e9cifiques des professionnels et des entreprises, tout en valorisant les comp\u00e9tences de chaque individu.<\/span><\/p>\n<p><span>Nos formations couvrent des domaines cl\u00e9s tels que :<\/span><\/p>\n<ul>\n<li style=\"\">                    <span><strong>Relation Client&nbsp;:<\/strong> Valoriser son accueil physique, t\u00e9l\u00e9phonique et sa relation client.<\/span><\/li>\n<li style=\"\">                    <span><strong>RSE :&nbsp;<\/strong>Fresque du num\u00e9rique, Fresque du climat.<\/span><\/li>\n<\/ul>\n<h2>Formations sur Mesure<\/h2>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"293\" width=\"90\" data-init-width=\"90\" height=\"2\" data-init-height=\"2\" title=\"line\" loading=\"lazy\" src=\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/06\/line.png\" data-width=\"90\" data-height=\"2\" style=\"aspect-ratio: auto 90 \/ 2;\"><\/span><\/p>\n<p dir=\"ltr\">Nous d\u00e9veloppons des formations personnalis\u00e9es, adapt\u00e9es sp\u00e9cifiquement \u00e0 vos objectifs et \u00e0 votre contexte professionnel, garantissant des solutions align\u00e9es avec vos attentes.<\/p>\n<p dir=\"ltr\">Rejoignez GhG Formations et d\u00e9couvrez comment nos services peuvent transformer les comp\u00e9tences de vos \u00e9quipes et contribuer \u00e0 la r\u00e9ussite de votre entreprise.<\/p>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"364\" width=\"470\" data-init-width=\"569\" height=\"363\" data-init-height=\"440\" title=\"ecologie\" loading=\"lazy\" src=\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/ecologie.jpg\" data-width=\"470\" data-height=\"363\" style=\"aspect-ratio: auto 569 \/ 440;\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez besoin d&rsquo;am\u00e9liorer vos interactions avec vos clients ? Nous vous offrons des formations sur mesure pour optimiser la gestion des relations client, que ce soit au t\u00e9l\u00e9phone, en face \u00e0 face ou en ligne. Nos formations vous aident \u00e0 personnaliser le service et \u00e0 renforcer la satisfaction de vos clients. Vous avez besoin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-641","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nos formations - GhG Formation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ghgformations.com\/our-trainings\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nos formations - GhG Formation\" \/>\n<meta property=\"og:description\" content=\"Vous avez besoin d&rsquo;am\u00e9liorer vos interactions avec vos clients ? Nous vous offrons des formations sur mesure pour optimiser la gestion des relations client, que ce soit au t\u00e9l\u00e9phone, en face \u00e0 face ou en ligne. Nos formations vous aident \u00e0 personnaliser le service et \u00e0 renforcer la satisfaction de vos clients. Vous avez besoin [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ghgformations.com\/our-trainings\/\" \/>\n<meta property=\"og:site_name\" content=\"GhG Formation\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-18T07:57:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/\",\"url\":\"https:\/\/ghgformations.com\/our-trainings\/\",\"name\":\"Nos formations - GhG Formation\",\"isPartOf\":{\"@id\":\"https:\/\/ghgformations.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg\",\"datePublished\":\"2024-06-24T13:53:38+00:00\",\"dateModified\":\"2024-11-18T07:57:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ghgformations.com\/our-trainings\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/#primaryimage\",\"url\":\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg\",\"contentUrl\":\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ghgformations.com\/our-trainings\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ghgformations.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nos formations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ghgformations.com\/#website\",\"url\":\"https:\/\/ghgformations.com\/\",\"name\":\"GhG Formation\",\"description\":\"Boostez vos comp\u00e9tences.\",\"publisher\":{\"@id\":\"https:\/\/ghgformations.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ghgformations.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ghgformations.com\/#organization\",\"name\":\"GhG Formation\",\"url\":\"https:\/\/ghgformations.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/ghgformations.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/logo.jpg\",\"contentUrl\":\"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/logo.jpg\",\"width\":320,\"height\":68,\"caption\":\"GhG Formation\"},\"image\":{\"@id\":\"https:\/\/ghgformations.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nos formations - GhG Formation","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ghgformations.com\/our-trainings\/","og_locale":"fr_FR","og_type":"article","og_title":"Nos formations - GhG Formation","og_description":"Vous avez besoin d&rsquo;am\u00e9liorer vos interactions avec vos clients ? Nous vous offrons des formations sur mesure pour optimiser la gestion des relations client, que ce soit au t\u00e9l\u00e9phone, en face \u00e0 face ou en ligne. Nos formations vous aident \u00e0 personnaliser le service et \u00e0 renforcer la satisfaction de vos clients. Vous avez besoin [&hellip;]","og_url":"https:\/\/ghgformations.com\/our-trainings\/","og_site_name":"GhG Formation","article_modified_time":"2024-11-18T07:57:47+00:00","og_image":[{"url":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ghgformations.com\/our-trainings\/","url":"https:\/\/ghgformations.com\/our-trainings\/","name":"Nos formations - GhG Formation","isPartOf":{"@id":"https:\/\/ghgformations.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ghgformations.com\/our-trainings\/#primaryimage"},"image":{"@id":"https:\/\/ghgformations.com\/our-trainings\/#primaryimage"},"thumbnailUrl":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg","datePublished":"2024-06-24T13:53:38+00:00","dateModified":"2024-11-18T07:57:47+00:00","breadcrumb":{"@id":"https:\/\/ghgformations.com\/our-trainings\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ghgformations.com\/our-trainings\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ghgformations.com\/our-trainings\/#primaryimage","url":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg","contentUrl":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/relation-client.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/ghgformations.com\/our-trainings\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ghgformations.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Nos formations"}]},{"@type":"WebSite","@id":"https:\/\/ghgformations.com\/#website","url":"https:\/\/ghgformations.com\/","name":"GhG Formation","description":"Boostez vos comp\u00e9tences.","publisher":{"@id":"https:\/\/ghgformations.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ghgformations.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/ghgformations.com\/#organization","name":"GhG Formation","url":"https:\/\/ghgformations.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ghgformations.com\/#\/schema\/logo\/image\/","url":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/logo.jpg","contentUrl":"https:\/\/ghgformations.com\/wp-content\/uploads\/2024\/07\/logo.jpg","width":320,"height":68,"caption":"GhG Formation"},"image":{"@id":"https:\/\/ghgformations.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/pages\/641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/comments?post=641"}],"version-history":[{"count":0,"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/pages\/641\/revisions"}],"wp:attachment":[{"href":"https:\/\/ghgformations.com\/fr\/wp-json\/wp\/v2\/media?parent=641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}