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ELEVATE YOUR EMPLOYEES' SKILLS WITH GhG : YOUR PROFESSIONAL TRAINING PARTNER

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ABOUT GhG FORMATIONS

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CUSTOMER TESTIMONIALS

About us

At GhG, we specialize in professional training that combines relationship excellence with environmental responsibility. Our programs are designed for companies aiming to improve customer interactions while integrating sustainable digital and ecological practices.

Customer Relationship Training

We offer tailored solutions for Customer Service Managers, B2B Relationship Managers, and Customer Satisfaction Leads to optimize human interactions, personalize services, and enhance client satisfaction. Our training helps you effectively manage expectations and complaints, building strong and lasting relationships with your clients.

Digital and Climate Workshops

Our Digital and Climate Workshops are designed for business leaders and RSE managers looking to integrate eco-friendly digital practices into their strategies. We assist in reducing

New Trainings: Data and MOA IT

We are expanding our offerings with new courses in Data Analysis and MOA IT, designed to equip professionals with critical skills in data-driven decision-making and IT project management. These programs will help you stay ahead in a rapidly evolving digital landscape. 

the carbon footprint of your digital activities while training your teams to adopt sustainable solutions. These programs are essential for companies aiming to balance technological innovation with environmental responsibility.

We also work with local authorities to raise awareness among their staff and citizens about the environmental impacts of digital technologies, encouraging responsible digital management in public services.

As ecological concerns rise and customer expectations evolve, our training programs offer a strategic advantage to boost your organization’s performance while addressing future challenges.

Quality: Highly qualified professional in their field provide trainings

All trainings are designed to promote the trainee learners and

Client Assistance: Before and after the trainings

Our process

At GhG, we simplify your training journey into four key steps:

  • Initial Meeting: We arrange a meeting to understand your specific needs and define the training objectives together.
  • Customized Proposal: Based on this discussion, we create a tailored training plan accompanied by a detailed quote.
  • Planning: Once the proposal is approved, we schedule the training according to your availability and constraints.
  • Training and Follow-up: We deliver the training and ensure follow-up to assess the skills acquired and the achievement of the set objectives.

Our Difference

What sets GhG apart is our commitment to quality and support at every stage of the training journey:

  • Quality Content: Our trainers are highly qualified professionals in their respective fields.
  • Personalized Support: Before each training, we take the time to thoroughly understand our clients' needs. This support continues after the training to track the achievement of defined objectives and collect feedback to continually improve our services. 
  • Valuing Trainees: All our training programs are designed to value the learners and their work. 
  • Human Dimension: The human dimension is paramount to us and guides all our interactions. 

Join GhG and discover how we can help you reveal and enhance the potential of your employees. Together, let's move forward and grow towards a promising future.

Contact US

Our Training Programs

At GhG, we offer a diverse range of training programs aimed at professionals, with a special focus on valuing the skills and work of each individual. Our flagship training programs currently include:

Relation client: (only in French)

IT: (French and English)

  • SInitiation au métier de la MOA/Business Analyst
  • Les fondamentaux en Data Visualisation

RSE : (only in French)

We also plan to expand our offerings to include training for individuals as well as consulting services in customer relations and IT.

Customer Testimonials

Carole A.

Carole A.

"Sujet intéressant et formatrice agréable"

Constance B.

Constance B.

"Les exemples et métaphores utilisés permettent une bonne compréhension des enjeux et leur assimilation."

Hervé L.

Hervé L.

"Personnellement, l'atelier m'a conforté sur mon rôle dans mon metier d'acheteur. Et il m'a permis de réfléchir à comment enrichir mes pratiques professionnelles vers un modèle plus durable. "

Martine F.

Martine F.

"Atelier très bien conçu et animé de manière très pro. Ambiance bon enfant, très agréable sur un public acquis."

Morgane D.

Morgane D.

"Super Atelier en équipe !"

Nicolas P.

Nicolas P.

"Un atelier captivant ! J'ai aimé le côté participatif en équipe."

Pratibha T.

Pratibha T.

"J'ai aimé la liberté d'expression lors de cet atelier. Suite à cet atelier, je vais réduire au maximum mon temps d'écran en dehors du travail."

Yacine M.

Yacine M.

"La formation était très enrichissante et bien structurée. L'animatrice a su rendre le contenu dynamique et captivant, ce qui a favorisé un climat d'apprentissage positif et motivant. Son enthousiasme nous a tous impliqués activement, et cela nous a permis de rester attentifs tout au long de la formation. Grâce à son énergie et à son engagement, nous avons pu assimiler efficacement les connaissances et échanger dans une ambiance constructive. Encore merci "